Faq

1. Do I need an account to place an order?
No, you can place an order as a guest. However, having an account comes with a few advantages:

• Faster checkout process

• Easily track your order status and order history

• Receive updates on new arrivals and special promotions

2. What payment methods do you accept?
We accept PayPal, Apple Pay, and Google Pay. All payments are processed securely, giving you a safe and convenient shopping experience.

3. Can I change my shipping address after placing an order?
During online checkout, all payment information is submitted on an SSL-secure website. Your data is then sent directly to our payment provider’s network, where the transaction is authorized and approved. We do not store your credit card information on our servers.

4. How long does shipping take, and how can I track my package?
Shipping time depends on the delivery option you choose. Once your order has shipped, we will send you an email with your tracking number and the tracking website. We are not responsible for delays caused by customs in your country.

5. What should I do if items are missing from my order?
If something is missing, please contact us immediately at floriala.shop@gmail.com

For any other questions, feel free to reach out to us directly at floriala.shop@gmail.com