Tracking order

📦 Order Tracking Policy
Thank you for shopping with us! To help you keep track of your order status, we provide a transparent and simple order tracking system.

🕐 Order Processing Time
Orders are processed and shipped within 1–3 business days from the date of purchase (excluding weekends and public holidays).

You will receive an email notification once your package is shipped, including your tracking number.

🔍 How to Track Your Order

• Click the tracking link provided in your email to view your package status.

• Visit our Order Tracking page ([insert link here]) and enter your order number and email address.

• For international shipments, you can also use 17track.net or the carrier’s official website.

🚚 Estimated Delivery Time

• Standard Shipping: Orders typically arrive within 7–15 business days from the date of shipment. Delivery times may vary depending on the destination country and shipping carrier.

• Delays may occur due to customs processing, holidays, or other logistical factors. We appreciate your understanding.

❗ Important Notes

• Please ensure that your email address, phone number, and shipping address are correct, as errors may delay tracking or delivery.

• If tracking information does not update for an extended period, please contact us at:

📧 Customer Service Email: floriala.shop@gmail.com

(We aim to respond to all inquiries within 48 hours.)