Contact us

Our customer service hours:

Monday – Friday: 9:00 AM – 5:00 PM (EST)
Saturday: 10:00 AM – 6:00 PM (EST)
Sunday: Closed

We respond to most emails within one business day. If you haven’t received a reply, please check your spam/junk folder before resending your message.

📌 Important: Please do not send multiple emails regarding the same issue, as this may delay our response time. Thank you for your patience – we’ll do our best to get back to you as soon as possible!

💡 In the meantime, feel free to visit our FAQ Center, where you may find instant answers to common questions.

📧 Email: floriala.shop@gmail.com

(Response time: within 48 hours. We kindly ask for your patience.)